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Maintenance retainers

We don’t disappear after launch.

A named engineer who knows your system, a block of hours every month, and reports on uptime and backups.

What a retainer coversAround your system and its named engineer: monitoring, updates, backups, improvements and fixes.Your systemnamed engineerMonitorUpdateBack upImproveFix

What we do

What we look after.

  • Hosting, monitoring and backups

    Hosting for your site or app, with monitoring and backups.

  • Updates

    Dependency and security updates applied before they pile up.

  • Small features and content changes

    The next improvement, without starting a new project.

  • Fixes when something breaks

    Someone who already knows your system looks at it.

Every month

Uptime and backups, reported.

A monthly block of hours covers the work. Each month you get a report on uptime and backups from the engineer who knows your system.

What you get

  • Monthly hours block
  • Uptime and backup reporting
  • A named engineer who knows your system

How the engagement works

Steady work, every month.

  1. Agree the hours

    Pick the monthly block that fits your system.

  2. Learn the system

    Your engineer reviews the code, hosting and backups.

  3. Look after it

    Updates, backups, small changes and fixes through the month.

  4. Report

    Uptime and backups, every month.

Questions.

Can you look after a site or app you did not build?

Yes. Your engineer reviews it first, then we confirm what we can look after.

Who will we talk to?

A named engineer who knows your system. There is no account layer between you and the person doing the work.

What does the report cover?

Uptime and backups every month, so you can see the system is up and your data is being saved.

Who looks after it today?

Tell us what you run, where it is hosted and what worries you about it.

Discuss a retainer